Common Questions & Patient Resources

Thinking about a treatment but have questions? You’re not alone. From pricing and recovery time to safety protocols, find honest answers to our most common patient inquiries here.
callen frequently asked questions

General Clinic Questions

Do you require a consultation first?
Yes. Every new patient journey begins with a comprehensive medical consultation. We assess your health history and aesthetic goals to ensure the treatment is safe and right for you.
Is there parking available?
Yes, we have convenient parking available for our patients at our St. Catharines clinic location.
What payment methods do you accept?
We accept all major credit cards, debit, and cash. We also offer financing options for larger treatment packages.

Botox & Injectables

Will I look "frozen" or fake?
Not at Callen Cosmetic. We specialize in "Natural Botox" and micro-dosing techniques. Our goal is to soften lines while maintaining your natural facial expressions so you look rested, not done.
How long does Botox last?
On average, Botox results last between 3 to 4 months. With regular maintenance treatments, some patients find their results last longer over time.

Threads & Skin Treatments

Does a Thread Lift hurt?
We use local anesthesia to numb the entry points, so the procedure itself is very comfortable. You may feel some pressure or "tugging," but not pain.
Is skin tag removal covered by OHIP?
Typically, no. Skin tag removal is considered a cosmetic procedure and is not covered by OHIP. We offer competitive private pricing for removal.

Still have a question?

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